Customer Reviews

Based on 5 reviews
40%
(2)
60%
(3)
0%
(0)
0%
(0)
0%
(0)
P
Paul K(Philippines)
succumbs to overuse

Pump installed nearly 6 years ago. Hasn't missed a beat. My pressure tank bladder had lost it's air and so exceeded the recommended 30 start ups per hour. Appears the motor has grounded out. Getting someone to assess the damage. Will buy new unit if unable to repair this one.

J
John Wood
Great Value & works well

The pump arrived very quickly and we pulled the old one and fitted the cable and pipe and put the new pump down the bore.
It was easy to wire up and works very well
A good pump

C
Chas
4 inch sub pump,motor &control box

Received the goods in good condition.Installed it
works perfectly as I wanted. Thank you. Chas

J
John
Great value, but there was an issue with the footvalve.

The pump worked perfectly for the first couple of weeks until one day the footvalve jammed open, causing the overload to keep tripping due to excessive starts.

On inspection there was no obvious cause. The pump is now back down the bore and working perfectly.

A
Anonymous
submersible bore pump

It's been installed for only two weeks but working fine. What impressed me is the extremely good response from Tuhorse re the delivery time - less than 4 hours from Sydney to Gold Coast.

Complete Your Setup

Cable (4mm x 4) for AC - Tuhorse Australia
Splice Kit For Cable (2.5mm - 5mm) Water Proof Join - Tuhorse Australia
Bore Cap - Tuhorse Australia

Bore Cap

$80.00 AUD
Dam Float - Tuhorse Australia

Dam Float

$390.00 AUD

FAQs

Please read our FAQs page to find out more.

Do you ship Australia-wide?

Yes, we ship across Australia, including rural and remote areas. Delivery times vary based on your location. Free Delivery is to mainland Australia only and subject to change at Tuhorse's discretion.

When will my order be shipped?

shipped the next business day. However, we will endeavour to dispatch orders the same day where possible. Orders placed during holidays, weekends, or outside of business hours will be processed and shipped on the following business day. Once shipped, you'll receive tracking updates direct from the courier. 

What is your return policy?

We accept change of mind returns within 14 days of purchase if the product is unused and in its original packaging. Custom orders and clearance items are non-refundable. Return shipping costs are the responsibility of the buyer.

Products that are exchanged or refunded will also have a 20% restocking fee applied and return shipping if necessary. We recommend using a tracked shipping method, as we are not responsible for items lost or damaged in transit. 

For warranty claims, please refer to our Warranty Policy

Do your pumps come with a warranty?

Yes, all our pumps come with a manufacturer’s warranty. Warranty periods vary by product—check the product page for details. 

How do I choose the right pump?

Selecting the right pump depends on factors such as water depth, flow rate, and power source. Use our Pump Selection Guide or contact our experts for recommendations. 

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Built for Australia

Engineered for the harshest conditions, tested for 15+ years.

Fast Shipping

Delivered fast, because your water supply can't wait.

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Real people, real expertise, when you need it.

No-Fuss Pricing

Honest prices, no gimmicks-just great value